Terms of service

These terms govern your use of avenza.bio and any purchase from Avenza. By creating an account or placing an order you agree to them, and to the Waiver agreement, Privacy policy, Shipping policy, and Returns & refunds policy, which form part of them.

Accounts are available only to individuals 21 or older purchasing on behalf of a qualifying research institution. You are responsible for keeping your sign-in details secure and for all activity on your account. We may decline or close an account at our discretion.

All products are sold for laboratory research use only, as set out in the Waiver agreement. Product descriptions, purity figures, and Certificates of Analysis describe the material as tested; they are not claims about any effect in humans or animals.

We try to keep descriptions, prices, and availability accurate, but errors can occur. We may correct them, and may cancel an order placed at an incorrect price, refunding anything already paid.

Placing an order is an offer to buy; it is accepted when we confirm payment. Payment is by Zelle, with your order reference in the memo. Unpaid orders are held for 3 business days and then cancelled.

Prices are in U.S. dollars. Discount and affiliate codes apply only as stated, cannot be combined unless stated, and may be withdrawn.

You may not use the site for any unlawful purpose, misrepresent your identity or institution, interfere with the site's operation, or copy its content for commercial use without permission.

Products are supplied as described on their Certificate of Analysis, without any other warranty, express or implied, including fitness for a particular purpose. To the fullest extent the law allows, Avenza's total liability for any claim relating to an order is limited to the amount paid for that order, and Avenza is not liable for indirect or consequential loss.

We may update these terms. The version in force when you place an order applies to that order.

Questions about these terms: support@avenza.bio.